Vitalia's Italian Restaurant respects your privacy. This policy explains what personal information we collect through this website, why we collect it, and how we look after it.
When you apply through our Career page we collect the details you enter in the form, such as your name, contact details, work rights, certificates, language skills and anything you tell us about yourself, along with your CV if you attach one.
We use this information only to assess your application, to contact you about it, and, if you are offered a role, to prepare your employment paperwork. We do not sell it and we do not share it with anyone outside our business, other than the email provider that delivers your application to our inbox.
We keep applications for up to twelve months so we can get back in touch if a suitable role comes up, then we delete them. You can ask us to delete yours sooner at any time.
When we ask for a deposit for a function, it is taken through Stripe, which handles the card details directly. Vitalia's never sees or stores your card number. We keep only the fact that a deposit was paid, the amount and the date, so we can apply it to your final bill.
When you enquire about a function we keep the details you enter, such as your name, contact details, date, number of guests and dietary needs, so we can prepare a quote and look after your event. If you reply to one of our quotes, your reply is kept with your booking so the whole conversation is in one place for our team. We keep these records for up to two years after your event, then delete them.
Table bookings are handled by Carbonara and online orders by Square, each under their own privacy policies. If you email or call us we keep only what we need to answer you.
We count visits to understand which pages are useful. We use no cookies for this and keep no personal details: each visit is counted anonymously, and nothing can be linked back to you.
Information submitted through this site is transmitted over an encrypted connection and stored with our hosting and email providers. We take reasonable steps to protect it from misuse, loss and unauthorised access.
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Email bookingvitalias@gmail.com and we will respond within a reasonable time.
If you are not satisfied with how we have handled your information you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
We may update this policy from time to time. The current version always lives on this page.
Vitalia's Italian Restaurant, Shop 9/2 Pier Point Rd, Cairns City QLD 4870.